Refund Policy
We want customers to understand the available refund process. Eligibility depends on the product, purchase date, payment provider and applicable consumer law.
Requesting a refund
Contact Support with the purchaser name, order email, order or invoice number, purchase date and a short explanation of the request. Do not publish license keys or payment information in public messages.
Eligibility review
Requests are reviewed against the offer shown at checkout, license usage, subscription status, payment-provider rules and applicable law. A stated money-back period begins on the original purchase date unless the checkout terms say otherwise.
Renewals and subscriptions
Canceling future renewal does not automatically refund a completed charge. If you believe a renewal was made in error, contact Support promptly so the transaction can be reviewed.
Processing time
Approved refunds are returned to the original payment method. Financial institutions may require additional business days before a credit appears.
Third-party purchases
If a purchase was completed through an app store, reseller or another payment platform, the refund may need to be requested directly from that provider under its policies.
Website and software owner: Advanced Systems Repair, LLC.
Last updated: September 25, 2026